Privacy Policy

This Privacy Policy explains how CarbonSilicon Labs, Inc. (“CarbonSilicon,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information through carbonsiliconlabs.com, our public website, and related communications such as contact forms, newsletter signups, prospect communications, and business development activities.

This Privacy Policy also describes certain privacy practices that may apply when we provide professional services to clients. For client engagements, the applicable agreement, statement of work, data processing agreement, AI or model-use addendum, or other signed contract may provide additional or different terms. If there is a conflict between this Privacy Policy and a signed client agreement, the signed client agreement controls for that engagement.

1. Personal Information We Collect

Information you provide directly

This may include:

• name;
• work email address;
• phone number;
• company name;
• job title;
• information submitted through contact forms;
• newsletter signup information;
• meeting requests;
• messages, comments, attachments, or other materials you choose to send us;
• billing, procurement, or contract contact information if your organization becomes a client or vendor.

Business and prospect information

If you or your organization communicates with us about potential services, we may collect information about:

• your organization;
• your business needs;
• potential use cases;
• systems, workflows, or tools you choose to discuss with us;
• meeting notes and follow-up tasks;
• sales pipeline status;
• conflict, exclusivity, procurement, and contracting information.

Website and device information

When you visit the website, we or our service providers may collect technical and usage information such as:

• IP address;
• browser type;
• device type;
• operating system;
• pages viewed;
• referring URL;
• approximate location derived from IP address;
• dates and times of visits;
• form interactions, link clicks, and other site interactions;
• cookie identifiers or similar technologies.

Client engagement information

When we provide services to a client, we may process information the client provides or permits us to access. This may include business data, technical data, user data, workflow data, files, prompts, outputs, logs, system metadata, or other information needed to provide the contracted services. The categories of client data processed for a specific engagement are documented in the applicable engagement documents.

Sensitive personal information

We do not intentionally collect sensitive personal information through the public website. Please do not submit sensitive personal information through public website forms unless we specifically request it. In client engagements, any processing of sensitive personal information is specifically scoped, classified, and governed by the applicable written agreement and data handling documentation.

2. Sources of Personal Information

We may collect personal information from:

• you directly;
• your organization;
• website forms and communications;
• meetings, calls, and email exchanges;
• vendors and service providers;
• analytics and website technology providers;
• publicly available sources, such as company websites or professional profiles;
• clients who provide data for an engagement.

3. How We Use Personal Information

We may use personal information to:

• operate, maintain, secure, and improve the website;
• respond to inquiries and contact requests;
• schedule calls or meetings;
• send newsletters, updates, or other communications you request or that may be relevant to your business relationship with us;
• evaluate potential client engagements;
• prepare proposals, statements of work, contracts, and related documents;
• perform services for clients;
• document scope, data flows, tool permissions, retention obligations, human review requirements, and other engagement controls;
• manage client, vendor, and partner relationships;
• conduct security, fraud prevention, debugging, logging, and monitoring;
• maintain business records and comply with legal, tax, accounting, procurement, insurance, and compliance obligations;
• enforce agreements and protect the rights, safety, and security of CarbonSilicon, our clients, vendors, users, and others.

4. Cookies, Analytics, and Similar Technologies

We use cookies, analytics tools, log files, and similar technologies to operate the website, understand how visitors use it, improve performance, and evaluate outreach or marketing effectiveness.

We currently use Google Analytics, including enhanced measurement, to understand site usage and interactions. Google Analytics may collect information such as pages viewed, links clicked, time spent on pages, referring pages, browser or device information, approximate location derived from IP address, and other interaction events. You can learn more about Google Analytics at Google’s partner sites policy.

We also use Mailchimp to manage newsletter signups and email communications. Mailchimp may process information such as your email address, signup details, and email engagement information on our behalf.

We do not currently use Google Ads remarketing or targeted advertising on the website. If we add targeted advertising, remarketing, or similar technologies in the future, we will update our notices and provide choices required by applicable law.

You can usually control cookies through your browser settings. Blocking cookies may affect some website functionality.

5. AI Systems, Model Providers, and Client Data

CarbonSilicon builds and supports artificial intelligence and automation systems for clients. Depending on the engagement, client data may be processed by model providers, cloud providers, application platforms, logging systems, or other vendors approved for the engagement.

For each client engagement that involves personal information or client confidential information, the applicable written documentation identifies, as appropriate:

• the use case and system boundaries;
• the categories of data processed;
• the model provider or providers used;
• what information may be sent to a model;
• what information is stored;
• retention and deletion requirements;
• human-in-the-loop or human review requirements;
• tool permissions and access scopes;
• subprocessors or vendors that may process client data.

Unless a written agreement says otherwise, CarbonSilicon does not use client personal information or client confidential information to train general-purpose models owned by CarbonSilicon. Use of third-party model providers is governed by the applicable engagement documents and the provider terms, settings, and data processing commitments approved for the engagement.

Please do not submit confidential, proprietary, sensitive, regulated, or high-risk information through public website forms unless we have specifically requested it and appropriate agreements are in place.

6. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

• service providers and vendors that help us operate the website, provide communications, host data, manage email, schedule meetings, analyze website usage, provide security, or support business operations;
• professional advisors, such as lawyers, accountants, auditors, insurers, and compliance advisors;
• clients and business contacts, where disclosure is necessary for a requested communication, engagement, or business relationship;
• model, cloud, infrastructure, and software providers, where needed for a scoped client engagement or website or business operation;
• government authorities, regulators, courts, or other parties, where required by law or necessary to protect rights, safety, or security;
• successors or transaction parties, in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar transaction.

We do not sell personal information for money. We also do not knowingly sell or share personal information of individuals under 16 years of age. If our use of advertising, analytics, or similar technologies is considered a “sale” or “sharing” under applicable privacy law, we will provide legally required notices and choices.

7. Subprocessors and Vendors

We use vendors and service providers to support our website, communications, security, infrastructure, development, and client services. For client engagements involving personal information, subprocessors are addressed in the applicable data processing agreement or engagement documentation. We do not currently publish a public subprocessor page.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the website, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and protect security.

For client engagements, retention and deletion obligations are defined in the applicable agreement, statement of work, data processing agreement, or retention schedule. At engagement close, client data is returned, deleted, archived, or retained according to the agreed schedule and applicable law.

9. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These safeguards may include access controls, least-privilege permissions, encryption where appropriate, secure credential practices, logging, monitoring, vendor assessment, and incident response procedures.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

10. Your Choices

Depending on your location and relationship with us, you may have choices regarding your personal information, including the ability to:

• unsubscribe from marketing or newsletter emails by using the unsubscribe link or contacting us;
• request access to certain personal information we hold about you;
• request correction of inaccurate personal information;
• request deletion of certain personal information;
• object to or restrict certain processing where applicable;
• opt out of certain analytics, cookies, sale, sharing, or targeted advertising activities where applicable.

To make a privacy request, contact us at founders@carbonsiliconlabs.com. We may need to verify your identity before fulfilling a request. If your request relates to personal information we process on behalf of a client, we may refer the request to that client or process the request according to the applicable data processing agreement.

11. California Privacy Notice

This section applies to California residents where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies to CarbonSilicon’s processing of personal information.

Categories of personal information collected

Purposes of collection and use

We use these categories of personal information for the purposes described in Section 3 above, including website operations, communications, sales, contracting, service delivery, security, compliance, and legal obligations.

Sale or sharing

We do not sell personal information for money. If our use of cookies, analytics, advertising, or similar technologies is considered a “sale” or “sharing” under California law, California residents may have the right to opt out.

Sensitive personal information

We do not use or disclose sensitive personal information for purposes that would require a right to limit under the CCPA/CPRA unless we provide the required notice and choice.

California privacy rights

Where applicable, California residents may have the right to:

• know what personal information we collect, use, disclose, sell, or share;
• access personal information;
• delete personal information;
• correct inaccurate personal information;
• opt out of sale or sharing;
• limit certain uses or disclosures of sensitive personal information;
• not be discriminated against for exercising privacy rights.

To exercise these rights, contact us at founders@carbonsiliconlabs.com.

Authorized agents

California residents may designate an authorized agent to make a request on their behalf. We may require proof of authorization and may ask the consumer to verify their identity directly with us, unless otherwise prohibited by law.

Global Privacy Control

Where required by applicable law, we will treat browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale or sharing for the browser or device that sends the signal.

12. Other U.S. State Privacy Rights

Residents of certain U.S. states may have rights to access, correct, delete, port, or opt out of certain processing of personal information. Where these laws apply, we will process requests as required. To make a request, contact founders@carbonsiliconlabs.com.

13. Children’s Privacy

The website is not directed to children or teenagers, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided us personal information through the website, contact us at founders@carbonsiliconlabs.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The effective date above indicates when this Privacy Policy was last updated. If we make material changes, we may provide additional notice as required by law.

15. Contact Us

Questions or requests about this Privacy Policy may be sent to CarbonSilicon Labs, Inc. at founders@carbonsiliconlabs.com.

4451 Pinyon Tree Ln
Irvine, CA 92612
United States